Opis doświadczenia i osiągnięć dla stanowiska – Secretary
Zamieszczam kolejny artykuł z kolejnym opisem doświadczenia. Tym razem dla stanowiska administracyjnego – Secretary / Personal Assistant.
- Provided comprehensive and confidential secretarial service to the Financial Director, Chief Accountant, Financial Controller and other managers within the accounts department. Dealt with all levels of staff up to Board Director level with the company.
- Typed and presented financial year-end accounts for 15 companies for auditing purposes which were then forwarded to Companies House.
- Controlled the mobile phone network for 250 representatives and branch managers, which included billing by cost centre. Involved problem solving, ordering new phones for new staff members and dealing with the necessary administration.
- Maintained good customer relations by dealing with customer complaints and resolving issues.
- Arranged travel and accommodation for all staff within the accounts department.
- Maintained the computerised diary system for the Financial Director.
- Maintained branch property filing system and dealt with queries for branches.
- Collated attendance and sickness records for accounts department, ensuring that all relevant forms were submitted by payroll deadline.
- Arranged company cars for members of staff, including loan cars for broken down vehicles or new cars.
- Checked and ordered stationery on behalf of branch network. Ensured deliveries arrived on time and that orders were complete.
- Arranged and checked the ordering of business cards for staff within the branch network.
- Provided general secretarial duties to Associate Director. Copy and audio typing.
- Arranged meetings with clients.
- Ran an Insurance scheme for approximately 1,000 Computer Contractors. Involved providing insurance documents and discussing different types of cover and insurance premiums with customers.
Proszę o komentarze, uwagi i prośby.
00Opis doświadczenia i dokonań dla pozycji HR Director
Zamieszczam kolejny artykuł z przykładowymi dokonaniami. Proszę o komentarze i opinie i swoje przykłady.
- Established training and management development activities.
- Reviewed resourcing process to improve selection decisions and career planning.
- Reviewed HR policies, procedures and processes to ensure adherence to common standards.
- Established senior management committee to improve managerial decision-making on HR issues.
- Developed strategic plan and restructured the human resources function to become business focused.Recruited key HR professionals to enhance the capability of the function.
- Developed new initiatives for management development and resourcing across the group, including graduates, to achieve business plans.
- Restructured senior management grades following a market review to retain key executives.
- Initiated strategy for succession planning including a competency framework to improve career planning and development.
- Developed initiatives, with ABC to improve quality and customer service and promote a culture change to empowerment.
- Initiated and acted as project sponsor on new client server HR system to automate administration and deliver high quality management information.
- Delivered a proactive, commercially oriented full HR service by restructuring the HR function and heightening its profile.
- Reduced labour turnover by more than 50% by improving recruitment and selection techniques.
- Protected business interests by introducing service contracts for senior management, including Directors.
- Developed sales and marketing skills by implementing new training initiatives for sales staff.
- Established the human resources function from a green field start point and implemented personnel policies and procedures to provide a full and effective HR service.
- Advised the partnership on all human resources aspects of a merger including contractual issues, communication strategy and culture change to maximise the integration of the businesses.
- Designed and implemented salary and career structure for solicitors linked to appraisal to attract and retain key areas of expertise.
- Developed and introduced new staff pension scheme to attract and retain key personnel.
- Actively participated in the introduction of EFG job evaluation; member of Management Grading Committee.
- Represented the Company at Industrial Tribunals with a 100% success rate.
- Provided advice on transfer of businesses to protect the company’s interests.
- Implemented redundancy and early retirement programme as part of a restructuring of the business.Advised on organisational design issues.
00Sales Director – przykładowe dokonania po angielsku
Zaczynam publikować serię artykułów z przykładowymi dokonaniami. Poniżej przykład dla pozycji Sales Director. Zainteresowanych i chętnych użytkowników strony proszę o podesłanie mi tłumacznia na język polski.
Zwróć uwagę, drogi czytelniku (czytelniczko), że poniższe dokonania są sformułowane w formie PAR-ów, o czym pisałem we wcześniejszych artykułach.
- Reorganised Sales Division to focus on customer needs, leading to clear priorities for Direct and Indirect routes to market and delivering contract growth of 23% in 2005.
- Introduced leading and lagging business performance measures to understand current and predict future performance. The result: growth of turnaround of 4% in 2005.
- Communicated and monitored the key priorities to energise and motivate the sales division reducing the cost of sale by 12%.
- Secured an additional $0.5M investment to set up a dedicated team to drive growth through the Foodservice channel resulting in 100% growth in 2005.
- Led the negotiations for a sole supply agreement, which promoted company’s products within their product portfolio, returning the account to 50% growth.
- Re-designed the roles and responsibilities and remuneration package in the direct route to market to prioritise new business. This increased new business productivity by 15%.
- Created a sales management team, which co-operated, shared and participated in setting the agenda for the UK Sales Division, leading to increased efficiency and effectiveness.
- By focussing on consumer, customer, indirect partner and employee satisfaction, sales grew from $6 million to $30 million and over 100 million beverages per annum.
- Negotiated the commercial and legal agreement for Company to be the national partner for the office coffee service category which doubled the rate of new business acquisition.
- Through sensitive negotiations led the change to a limited, authorised distributor network without the loss of one existing partner, therefore maximising the growth levers of increased sales power and greater market presence.
- Integrated sales management roles into distributors’ business to ensure profitability and to maximise growth, which led to 50%, increase in sales effectiveness.
- Reduced distributor rollout by six months by recruiting15 people and mentoring internal employees into senior management roles balancing speed and quality to maximise sales.
- Initiated Distributor Council to represent the marketplace and be the voice of the network of partners resulting in clear product development priorities and enhanced partnerships.
- By delivering win/win partnerships focussed on the customer, Company was awarded a prestigious supplier of the year award.
- Through leadership and teamwork designed and implemented a new product launch in under three months to maximise first year sales.
- Designed exit strategy and implemented for France, which recovered over $350,000 of aged debt.
- Negotiated $100,000 out of court settlement in France, which removed risk of $250,000, protected company’s reputation and repaired customer relationship.
- Facilitated the sale of Norwegian distributorship to the preferred acquirer leading to a stable business transition with no adverse effect on revenues or profit.
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